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Designed as
a means to build a stronger clientele base by securing and developing
an excellent Front of the House, FDRP's Service Certification Program
is endorsed by the American Culinary Federation (ACF) as well as
the International Sommelier Guild (ISG), and is founded on the International
Business & Gourmet Standards (IBGS) of Hospitality.
Savvy establishments know what attracts and maintains top professionals.
With its ability to translate a professionals' training and experience
into credits toward certification, this unique program provides
for career growth even within an existing job position. But in addition
to utilizing the certification levels as a formal front-of-the-house
career path, restaurateurs can also smooth employee transition across
unit concepts.
As a bonus, all professional certification programs are considered
progressive. The candidate is awarded each prior certification status
as the requirements for that level are attained. Therefore a candidate
who purchases a Certified Dining Room Captain (CPT) will be awarded
the Certified Dining Room Professional (CDP) certification at the
completion of that level's requisites.
The FDRP program offers staff a comprehensive assessment of the
knowledge and practices necessary to succeed in this increasingly
diversified and demanding industry. Secure your place among top
front-of-the-house leaders with professional certification.
Certified Dining Room Professional
This core level is designed to facilitate the growth of dedicated
service professionals who possess a strong knowledge base applicable
to any style of restaurant, regardless of its cuisine or complexity
of service.
Certified Captain
Building on the knowledge gained in the Dining Room Professional
level, this level reviews the additional concepts, issues and skills
of leading a team, understanding difficult customers, preparing
tableside items, and understanding the impact of diet restrictions
on food preparation and service. A Certified Captain has mastered
all the essential elements to provide remarkable, yet unobtrusive,
team service.
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