Associate Program Guide
Instructor's Toolkit
- The state-of-the-art Instructor's Guide is structured into easily digestible lessons that:
- Separates need-to-know from nice-to-know information
- Contains training content and instructional notes that allows for step-by-step teaching, with identification of the related visual aid (presentation slides)
- Includes learning objectives, example test questions and practical exercises, plus standards of performance and a strength rating chart of test questions that are supplied for the Academics' information
- Two Editions to fit your needs:
- CASUAL DINING STANDARDS: Addresses the essentials of the four primary components of dining -- Service, Wine, Beer and Cocktails.
- FINE DINING STANDARDS: Focused on classic styles of service for facilities that incorporate advanced techniques of service, including tableside functions.
- A supporting CD contains the visual aid presentation of color slides, which follows the Instructor's Guide.
- Designed to be taught in conjunction with the Student Handbook - one copy is provided in each Toolkit.
- A set of color transparencies can be purchased separately for those who do not have easy access to a projector.
Student Handbook and/or Internet Training
- Designed so that students quickly grasp the material covered necessary to pass the Certification Examination, these manuals are matched with the Instructor's Guide Edition for step-by-step teaching with the information.
- The CASUAL DINING STANDARDS training is also offered online through FrontSUMMIT® courses (at www.FrontSummit.com). Have your student take the training any time, anywhere!
- Available in Spanish (manuals & certification tests only).
Certification Examination
- Testing can be taken online or be administered by a trainer through paper tests.* Trainees can retake the tests as many times as necessary until they achieve certification.
- The Associate Program offers two designations:
- Certified Associate Wine Steward (WSA)™: Wine only test
- Certified Dining Room Associate (DRA)™: Dining Room Hospitality test
- This complete curriculum also has an alternative testing method (administered by the faculty or trainer) for students with documented learning disabilities.
- Available in Spanish.
- Students who attain a success rate of 80% or higher on each 30-question test achieve certification.
* Conditions apply.


